Frequently Asked Questions

  1. What are the current revision dates for applications?
    Private Passenger            09/04
    Commercial                     09/04
    Policy Change Request    12/03
     

  2. How do I order manuals/applications?
    You can print a copy of the supply order form and mail it along with a check or money order to the address shown or you can call Mail Order Management at (401) 942-9799 to order forms using a credit card. Express Mail delivery is also available.   To obtain a Manual and the proper forms to use, you can visit the Plan’s website at www.aipso.com/tn.

  1. What do I send to the plan when applying for coverage?

    • The original fully completed application
    • Deposit check
    • Supplementary vehicle schedule (if necessary)
    • Finance agreement (if applicable)

  1. What kind of deposits are acceptable?
    The deposit check must be either a cashier’s check, applicants check, producer’s check, or money order payable to the TNAIP.
     

  2. What payment options are available to the insured?
    Full annual premium is required on all applications.  Refer to Section 24 & 40 of the Plan
     

  3. Are applicants that are in the military required to hold an Tennessee license/registration?
    In order to be eligible for the Plan, persons in the military must either have there vehicle registered in Tennessee or be stationed in Tennessee.
     

  4. How are complaints filed?
    Any complaint must be put in writing either mailed or faxed to our office.  The complaint will be reviewed and recorded, and appropriate action taken to resolve the matter.
     

  5. Do I charge points for a seat belt violation?
    No. The only equipment violation that is chargeable is improper brakes. (View list of one-point moving traffic violations)
     

  6. How long do I charge for points?
    Points are charged on applicable convictions and accidents that occur during the experience period which is the 36 months immediately preceding the effective date of coverage and/or date of renewal.
     

  7. Does the Plan offer rating disc or quotes?
    Producers may access the Plan's private passenger rating engine at www.aipso.com/easi .  This rating engine is integrated with the EASi private passenger mechanism and allows producers to calculate an estimated rate for certain private passenger risks.  It is up to the individual producer to rate any policies not available to be rated through the EASi rating system by using the TN Plan Manual or by obtaining a rating disc from an independent vendor

    Commercial rating is the responsibility of the producer to rate policies using the Plan Manual.
     

  8. How do I handle vehicle additions/deletions/charges?
    A completed policy change request form must be mailed to the Service Center for private passenger and to the Servicing Carrier for commercials no later than the first working day after it is completed.
     

  9. What are the eligibility requirements for a named non-owner policy?
    The applicant must be a resident of the state who holds a valid operator’s license and who does not own any vehicles titles in his/her name.
     

  10. What are the maximum liability limits available through the Plan?
    100/300/50 or a combined single limit of $750,000 for CAIP risks unless higher limits are required by law or regulation (see Rule 23 for private passenger, and Rule 52).
     

  11. If the applicant is already being charged points on another policy through the voluntary market, do we charge for points on the Plan policy?
    Yes.
     

  12. What if there is a title change during the policy period?
    Any change in title would necessitate that a new policy be written.  The original policy would have to be canceled and a new application would have to be submitted to the Plan with the corrected title.