What is AIPSO?

AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. Being a nonprofit organization, the revenues AIPSO receives from automobile insurers generally cover only its operating costs. These costs are shared among the insurers on a market share basis for each of 49 states (as well as District of Columbia) in which AIPSO provides services. Many AIPSO services are provided directly to or on behalf of Governing Committees representing residual market mechanisms in each state. Service components are frequently subject to the prior approval of the respective state insurance regulators.

AIPSO is a national organization of approximately 400 employees that serves local customer needs. Centralization and standardization are key to many AIPSO services because of inherent economies of scale and other efficiencies. However, the organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests. Services are tailored to meet local state residual markets where appropriate. AIPSO's 7 home office departments and 11 regional offices work together to serve the industry. While the home office is organized functionally, teams share responsibility for providing services to AIPSO customers throughout the country.

Our customers - the many and varied segments of the insurance industry- are the reason why AIPSO exists. This customer base is continually challenging our organization to provide services at higher levels of excellence. In accepting these challenges, AIPSO's philosophy of serving the insurance industry is to affirmatively respond to our customer's requests, while simultaneously focusing on efficient management and cost containment.