Contact information for AIPSO Insurance Operations
Private passenger: policy questions, billing, underwriting and claims
Phone: 800-827-6370
Underwriting: PAIP-AIO@AIPServicing.com
Billing: AIO-PAIPBILLING@AIPServicing.com
Commercial: Policy questions, billing, underwriting and claims
Phone: 855-224-2247
Email: COMMERCIALAUTO@AIPServicing.com
As of May 4, 2026, Multifactor Authentication (MFA) is now required to access EASI.
All users must have their own AIPSO Producer Services account to sign in.
Shared or generic logins are no longer supported.
⚠️ Important: Users without an individual account will not be able to access EASI.
What you need to do:
- Register for an individual AIPSO Producer Services account if you have not already done so
- For Agency Office staff that is not the Producer or Record, set up a staff account
- Each User must complete MFA setup when logging into EASi
If you need assistance with account setup or access, please contact AIPSO Customer Service.
Obtaining Certificates of Insurance from National Specialty Insurance Company
This notice is a reminder that you are producers and not agents of Arkansas Automobile Insurance Plan nor of National Specialty Insurance Company. As such, you do not have authority to issue Certificates of Insurance on Plan business. If an insured requires a Certificate of Insurance, please submit an email request to CommercialAuto@aipservicing.com. Requests will be processed within 72 hours.
Effective 1/1/2023
Effective 1/1/2023, the requirement for submission of all applications to the Plan electronically will be expanded to include commercial applications. This means the online process for electronic application submission authorized by the Plan, known as EASi must be used for private passenger and commercial applications. The electronic application submission process (EASi) offers online completion of the application and electronically transmits the application to the Plan. The completed signed application, deposit and supporting documentation must be forwarded to the Plan in accordance with Plan rules.
If you are already registered with the Arkansas Plan, please make sure you have access to EASi with your username and password. To maintain access to electronic application submission, a copy of all producer licenses shall be submitted to the Plan within 60 days of the renewal date by mail or fax (401-528-1361). If you do not know your username or password, please contact the Plan at 800-413-5808 or araip@aipso.com.
If you are not currently registered with the Arkansas Plan, please complete the application for registration to access the electronic application submission interface (EASi). The application can be found under forms on the Arkansas Plan Site. Once the application is completed, please submit the completed application and a copy of your current license to the plan via fax 401-528-1361.
Please note, at this time automated commercial rating is not available. Producers should refer to the Plan manual for rating instructions and guidance. Arkansas Plan Staff can assist with questions regarding eligibility.
CAIP Servicing Carrier
Contact Information for AIPSO Insurance Operations:
P.O. Box 6530
Providence, RI 02940-6530
Phone: 855-224-2247
Fax: 855-224-7329
Email: commercialauto@aipso.com