Change in Commercial Automobile Insurance Procedure (CAIP) Servicing Carrier

Effective January 1, 2026, AIPSO Insurance Operations (AIO) will be replacing State Farm Automobile Mutual Insurance Company as the CAIP Servicing Carrier for the HJUP.

Applications submitted to the Plan with an Effective Date on or after January 1, 2026 will be issued and serviced by AIPSO Insurance Operations (AIO). AIO will issue and service the Plan’s commercial auto policies through a Fronting Company arrangement with National Specialty Insurance Company.

For Commercial Policies with an Effective Date on or after January 1, 2026, direct inquiries to:

AIPSO Insurance Operations
Phone: 855-224-2247
Email: CommercialAuto@aipservicing.com

Producers, please note there will be no changes to the current application process with this change in Servicing Carrier.  Please refer to the guides under the Hawaii Plan Links for additional details regarding application processing.

Starting 10/1/24 AIPSO Insurance Operations (AIO) will begin Quoting HJUP Commercial Applications:

This is the new process for all HJUP Commercial risks with effective dates of October 1, 2024, or later: 

1. Producers must register for the Electronic Application Submission Interface (EASI) to complete an HJUP Commercial application. 
2. Once completed, applications and supporting documents should be emailed or faxed to AIO for quoting. 
3. AIO will return the completed quote to the producer. 
4. Once the quote is returned, the application must be completed in EASi and electronically submitted. 
5. All documents with deposit will be mailed to IC international:

               Commercial HJUP
               c\o IC International
               420 Waiakamilo Road, Suite 412
               Honolulu, HI 96817

Please note, the Commercial HJUP EASi Producer Guide, Quick Reference Guide and Demo recording located on this Plan site (https://www.aipso.com/Plan-Sites/Hawaii)  will be updated to reflect this change.

Contact Information:

For questions about Producer Registration, EASi system, or the application submission process:

Phone: (877) 622-4776  Email: HJUP@aipso.com

For questions regarding a quote or to submit an application for quoting:

Phone: 855-224-2247  Email: Commercialquote@aipservicing.com

Mail your completed applications, supporting documents and premium payments to:

 Commercial HJUP
  c\o IC International
  420 Waiakamilo Road, Suite 412
  Honolulu, HI 96817