Beginning May 4, 2026, Multifactor Authentication (MFA) will be required to access EASI.
To prepare for this change, each user must create their own AIPSO Producer Services account. Shared logins will no longer be supported after MFA is implemented.
Please log in to EASI for additional information and instructions related to this transition.
Change in Commercial Automobile Insurance Procedure (CAIP) Servicing Carrier
Effective January 1, 2026, AIPSO Insurance Operations (AIO) will be replacing State Farm Automobile Mutual Insurance Company as the CAIP Servicing Carrier for the HJUP.
Applications submitted to the Plan with an Effective Date on or after January 1, 2026 will be issued and serviced by AIPSO Insurance Operations (AIO). AIO will issue and service the Plan’s commercial auto policies through a Fronting Company arrangement with National Specialty Insurance Company.
For Commercial Policies with an Effective Date on or after January 1, 2026, direct inquiries to:
AIPSO Insurance Operations
Phone: 855-224-2247
Email: CommercialAuto@aipservicing.com
Producers, please note there will be no changes to the current application process with this change in Servicing Carrier. Please refer to the guides under the Hawaii Plan Links for additional details regarding application processing.
Starting 10/1/24 AIPSO Insurance Operations (AIO) will begin Quoting HJUP Commercial Applications:
This is the new process for all HJUP Commercial risks with effective dates of October 1, 2024, or later:
- Producers must register for the Electronic Application Submission Interface (EASI) to complete an HJUP Commercial application.
- Once completed, applications and supporting documents should be emailed or faxed to AIO for quoting.
- AIO will return the completed quote to the producer.
- Once the quote is returned, the application must be completed in EASi and electronically submitted.
- All documents with deposit will be mailed to IC international:
Commercial HJUP
c\o IC International
420 Waiakamilo Road, Suite 412
Honolulu, HI 96817
Please note, the Commercial HJUP EASi Producer Guide, Quick Reference Guide and Demo recording located on this Plan site (https://www.aipso.com/Plan-Sites/Hawaii) will be updated to reflect this change.
Contact Information:
For questions about Producer Registration, EASi system, or the application submission process:
Phone: (877) 622-4776 Email: HJUP@aipso.com
For questions regarding a quote or to submit an application for quoting:
Phone: 855-224-2247 Email: Commercialquote@aipservicing.com
Mail your completed applications, supporting documents and premium payments to:
Commercial HJUP
c\o IC International
420 Waiakamilo Road, Suite 412
Honolulu, HI 96817
Contact information for AIPSO Insurance Operations
Private passenger: policy questions, billing, underwriting and claims
Phone: 800-827-6370
Underwriting: PAIP-AIO@AIPServicing.com
Billing: AIO-PAIPBILLING@AIPServicing.com
Commercial: Policy questions, billing, underwriting and claims
Phone: 855-224-2247
Email: COMMERCIALAUTO@AIPServicing.com