As of May 4, 2026, Multifactor Authentication (MFA) is now required to access EASI.
All users must have their own AIPSO Producer Services account to sign in.
Shared or generic logins are no longer supported.
⚠️ Important: Users without an individual account will not be able to access EASI.
What you need to do:
- Register for an individual AIPSO Producer Services account if you have not already done so
- For Agency Office staff that is not the Producer or Record, set up a staff account
- Each User must complete MFA setup when logging into EASi
If you need assistance with account setup or access, please contact AIPSO Customer Service.
Obtaining Certificates of Insurance from National Specialty Insurance Company
This notice is a reminder that you are producers and not agents of Kentucky Automobile Insurance Plan nor of National Specialty Insurance Company. As such, you do not have authority to issue Certificates of Insurance on Plan business. If an insured requires a Certificate of Insurance, please submit an email request to CommercialAuto@aipservicing.com. Requests will be processed within 72 hours.
Contact information for AIPSO Insurance Operations
Private passenger: policy questions, billing, underwriting and claims
Phone: 800-827-6370
Underwriting: PAIP-AIO@AIPServicing.com
Billing: AIO-PAIPBILLING@AIPServicing.com
Commercial: Policy questions, billing, underwriting and claims
Phone: 855-224-2247
Email: COMMERCIALAUTO@AIPServicing.com