Contact information for AIPSO Insurance Operations
Commercial: Policy questions, billing, underwriting and claims
Phone: 855-224-2247
Email: COMMERCIALAUTO@AIPServicing.com
As of May 4, 2026, Multifactor Authentication (MFA) is now required to access EASI.
All users must have their own AIPSO Producer Services account to sign in.
Shared or generic logins are no longer supported.
⚠️ Important: Users without an individual account will not be able to access EASI.
What you need to do:
- Register for an individual AIPSO Producer Services account if you have not already done so
- For Agency Office staff that is not the Producer of Record, set up a staff account
- Each User must complete MFA setup when logging into EASi
If you need assistance with account setup or access, please contact AIPSO Customer Service.
Obtaining Certificates of Insurance on Commercial Auto Assignments
This notice is a reminder that you are producers and not agents of Pennsylvania Assigned Risk Plan nor of the servicing carrier/service provider. As such, you do not have authority to issue Certificates of Insurance on Plan business. If an insured requires a Certificate of Insurance, please contact the assigned commercial servicing carrier/service provider.
- If the policy is issued by National Specialty Insurance Company, requests should be sent via email to CommercialAuto@aipservicing.com. National Specialty will process requests within 72 hours
- If the policy is issued by another carrier, please contact the carrier directly to request a Certificate of Insurance
USPS Postmark Policy UPDATE
Effective December 24, 2025 the USPS updated its postmark rules. The update states that machine-applied postmarks reflect the date of the first automated processing, not when mail was dropped off, potentially shifting dates by days due to mail consolidation. This change will impact Plan applications and payments as the postmark standard now relies on this later processing date.
In order to ensure applications and payments are postmarked immediately, the USPS suggests users (1) request mail be hand stamped at the post office, or (2) send mail certified or registered or (3) send mail certificate of mailing.