Charles P. Kwolek Jr. serves as president of AIPSO, a national organization providing management, professional, and technical services for residual markets of the property and casualty insurance industry. He leads a team of approximately 300 AIPSO employees countrywide who are dedicated to delivering quality services to AIPSO customers, including almost all state automobile insurance plans, several property plans, and others in the insurance industry. Prior to joining AIPSO as vice president and team leader of Field Operations in 1994, Mr. Kwolek worked for eight years in the State of Rhode Island’s Department of Business Regulation. He held the positions of deputy chief and chief insurance examiner before rising to the position of associate director and superintendent of insurance. Mr. Kwolek also has eight years of public accounting experience. He earned a Bachelor of Science degree from Providence College.
Lawrence M. Iacoi supervises the AIPSO Legal department and outside counsel, and also leads AIPSO’s national Special Investigations Unit. He previously served as assistant director and chief legal counsel of the Rhode Island Department of Business Regulation, assistant attorney general for the State of Rhode Island’s Criminal Division, and director of the Attorney General's Office’s Major Violator Unit. Mr. Iacoi received a Bachelor of Arts degree in history from the College of the Holy Cross in Worcester, Massachusetts. He received his Juris Doctor from Suffolk University School of Law, and is a member of the Rhode Island and American Bar Associations.
Joseph Agresta is responsible for managing AIPSO's automated environment in both its home office and regional offices, as well as systems development, data verification and processing, and statistical report production. He also directs staff responsible for telecommunications, building services, and mail functions. A member of AIPSO staff since 1977, Mr. Agresta served in a variety of roles in the ISPS department before his promotion to vice president in 1992. He holds a Bachelor of Arts degree from Binghamton University in New York.
Amy L. Hicks directs the AIPSO staff responsible for providing actuarial services to Automobile Insurance Plans and several property insurance mechanisms. She joined AIPSO in 1991 as a member of the Commercial Actuarial unit. She transferred the following year to the Private Passenger Actuarial unit, where she rose to the position of assistant actuary, responsible for private passenger automobile rate filings in all jurisdictions where AIPSO sets rates. Ms. Hicks was promoted to vice president in 2013. She graduated cum laude from Bryant University, receiving a Bachelor of Science degree in business administration with a special concentration in applied actuarial mathematics.
Frank J. Pensabene directs the home and regional office staff responsible for the delivery of all AIPSO services, regulatory and industry affairs, customer liaison, regional office management, and management team leadership. He joined AIPSO in April 1999 as the resident manager of its Mt. Laurel, New Jersey regional office, and was promoted to director of Field Operations in 2006. In 2011 Mr. Pensabene assumed general oversight of the AIPSO Insurance Operations unit, which commenced operations in April 2012 as a backup CAIP service provider. Prior to joining AIPSO, he worked at General Accident Insurance for more than 30 years; the last twelve as manager of that company’s Automobile Insurance Plan (AIP) department. Mr. Pensabene is a graduate of Drexel University in Philadelphia, Pennsylvania, where he earned a Bachelor of Science degree in accounting.
Michelle A. Cunniff oversees the delivery of employee services including recruiting, compensation, performance management, workers compensation, and various employee benefit programs. Ms. Cunniff works with senior leadership to ensure compliance with company policies and related federal and state employment laws. She joined AIPSO as an internal auditor in 1998 and was selected for a promotion to join Human Resource Services (HRS) in 2002 as a human resources manager. Ms. Cunniff managed a variety of HRS functions prior to her selection to lead the HRS department as HRS director in 2014. Prior to joining AIPSO, she held staff and management positions with Aetna Casualty & Surety and The Beacon Mutual Insurance Company. Ms. Cunniff is a retired military officer from the Rhode Island Air National Guard and had leadership roles in the Personnel career field. She graduated from the University of Rhode Island where she earned a double major in Insurance and Management and completed the URI Honors Program. Ms. Cunniff also holds a Master’s degree in Military Operational Art and Science from Air University in Montgomery, Alabama.
Kevin M. Leeman leads the Financial & Investment Services staff that performs accounting, budget, investment, and servicing carrier audit functions for AIPSO, all AIPSO-managed Plans, and several residual market mechanisms. He joined AIPSO in 1990 as accounting manager, assuming overall responsibility for the maintenance of financial records, preparation of statutory financial statements, completion of annual audits, and investment of cash. Mr. Leeman was promoted to director of Financial & Investment Services in 1995. He graduated magna cum laude from the University of Rhode Island, receiving a Bachelor of Science degree in business administration.
Mary S. Farnum manages the financial, operational, system and compliance audits of various AIPSO home office and Plan functions. She joined AIPSO’s Internal Audit Services department in 1994 as a staff auditor, and was elevated to the positions of senior auditor and audit supervisor before her promotion to manager of Internal Audit in 2012. Prior to joining AIPSO, Ms. Farnum served as a field auditor for a Fortune 500 ranked retailer, a senior financial auditor and department officer for a Rhode Island banking institution, and an internal review specialist for the FDIC division of Depositor and Asset Services. She graduated from Rhode Island College with a Bachelor of Science degree in financial accounting.