As of May 4, 2026, Multifactor Authentication (MFA) is now required to access EASI.
All users must have their own AIPSO Producer Services account to sign in.
Shared or generic logins are no longer supported.
⚠️ Important: Users without an individual account will not be able to access EASI.
What you need to do:
- Register for an individual AIPSO Producer Services account if you have not already done so
- For Agency Office staff that is not the Producer of Record, set up a staff account
- Each User must complete MFA setup when logging into EASi
If you need assistance with account setup or access, please contact AIPSO Customer Service.
Obtaining Certificates of Insurance from National Specialty Insurance Company
This notice is a reminder that you are producers and not agents of Illinois Automobile Insurance Plan nor of National Specialty Insurance Company. As such, you do not have authority to issue Certificates of Insurance on Plan business. If an insured requires a Certificate of Insurance, please submit an email request to CommercialAuto@aipservicing.com. Requests will be processed within 72 hours.
USPS Postmark Policy UPDATE
Effective December 24, 2025 the USPS updated its postmark rules. The update states that machine-applied postmarks reflect the date of the first automated processing, not when mail was dropped off, potentially shifting dates by days due to mail consolidation. This change will impact Plan applications and payments as the postmark standard now relies on this later processing date.
In order to ensure applications and payments are postmarked immediately, the USPS suggests users (1) request mail be hand stamped at the post office, or (2) send mail certified or registered or (3) send mail certificate of mailing.
Attention: Producers Doing Business with IL AIP
The Illinois Automobile Insurance Plan (the Plan) has seen an increase in claims where reporting of the incident has not been timely and certain actions have been undertaken by the insured which delay or otherwise inhibit the proper adjustment of the claim.
The Plan would like to provide clarification in regard to the insured and producer duties pursuant to the Illinois Automobile Insurance Plan Manual and Applicable Coverage Form.
The Illinois Automobile Insurance Plan Manual – Introduction states that the Producer Responsibility is as follows:
The actions, errors, or omissions of a producer in dealing with this Plan or its member companies are deemed to be the actions of the applicant and are not the actions of the Plan. Insofar as the producer is acting as an agent of any party in connection with actions under all Sections of this Plan, the producer shall be deemed to be the agent of the applicant and not the agent of the Plan and/or company or servicing carrier.
This is a reminder for producers to familiarize themselves and their clients with the policy language and to be guided accordingly in regard to the insured’s duties in the event of a loss.
In accordance with the Applicable Coverage Form, in the event of an accident, claim, suit, or loss, the insured must:
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Provide prompt notice of the accident to the carrier.
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Assume no obligation, make no payment, nor incur any expense without the consent of the carrier.
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Cooperate with the investigation.
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Take reasonable steps to protect the covered auto from further damages and keep a record of your expenses.
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Permit inspection of the covered auto and records proving the loss before its repair or disposition.
Contact information for AIPSO Insurance Operations
Private passenger: policy questions, billing, underwriting and claims
Phone: 800-827-6370
Underwriting: PAIP-AIO@AIPServicing.com
Billing: AIO-PAIPBILLING@AIPServicing.com
Commercial: Policy questions, billing, underwriting and claims
Phone: 855-224-2247
Email: COMMERCIALAUTO@AIPServicing.com